Sending exported documents to a professional printer
This article applies to the following permission levels:
|✅ Contributor||✅ Author||✅ Designer||✅ Admin|
Documents can be created by users from their available suite of templates. These documents can then have their content edited based on the Inputs that are available in that template. The starting point for a document's content is the templates default content. An admin can limit users access to only certain template variations.
Documents converted to their finished file format e.g. an HTML file being converted into a PDF document.
Export Delivery Method
Ways users can send exported documents to third party services e.g. professional printers, asset management tools, email marketing platforms.
Some printable documents are able to be sent to a professional printing services directly from the Outfit platform.
You will know if your artwork is able to be sent to a printer if the 'Share with Printer' button is active in the Exports screen (you can find this within the drop-down menu next to the 'Download' button).
Please note, documents can only be sent to a printing service if:
- Your Marketing/Brand Team has given permission for the artwork to be assigned to an external printing partner.
- The artwork has been approved and/or exported.
- The format and size of the artwork is compatible with the printer's offered services (for example, a printer may be able to print A2-sized documents, but not A1).
If the 'Share with Printer' button is greyed out, the document is unable to shared with a professional printing service and you may be required to print out the document locally e.g. on an office or home printer.
How to Send Exported Documents to a Professional Printer
- Once your artwork has been approved and exported, you will then be directed to a page titled ‘Exports for this Project’, listing all the artwork you have exported for print on this occasion.
- For each exported document, there will be a button labelled 'Download'. Next to the 'Download' button will be a drop-down arrow. On this menu, for print supported exports, there will be the option to select 'Share with Printer', selecting this option will commence a print order.
If the button is greyed out, it means that the artwork is not available for print due to its format or functionality – this is typically the case with digital artwork.
If you have exported multiple documents for print at the same time, you will need to select the first item in the export list to ‘Share with Printer’. You will be able to send more items to the printer’, once you have been directed to the Order Form page, provided the documents are supported by the printing partner.
- Next, you will be directed to the Order Form & Artwork Items page. Here you will need to populate the print order details.
Underneath the Order Summary, the Pricing Sheet is available for review detailing the unit prices available for the artwork you’re choosing to print. You can view the printer’s details and any information on delivery methods and turnaround times in the Printer Notes underneath the order summary.
- At this point, if you have not yet selected all items you wish to print, be sure to click the button which says ‘Add more items to your order’ and follow the same process outlined above. You are also able to add duplicate artwork items to the order if you require.
- Once all documents have been added to your print order, you will then be instructed to review all of the documents to ensure you are happy with their appearance before payment is made.. Once happy with how they look, hit 'Continue'.
- Populate your contact details for Invoicing and Delivery. If the invoice address is the same as delivery, then select ‘copy to delivery details’ so that you don’t need to populate them twice. If different, then you will need to manually input the delivery details.
- A comment box for ‘Additional Notes’ will then appear for any details you wish to include for the printer such as ‘Leave at reception’. Press ‘Continue’ to be directed to the order summary.
- Complete a final review of the order summary. If you wish to update/make changes to the order, you are able to go back and edit the entered details.
- Once the order has been reviewed you will need to tick the check box which indicates you have reviewed your artwork and you’re responsible for the print order that has been created. You can then select the green ‘Send Order’ button to finalise the order. This will package all documents for print and the order information will be sent via email to both the Printer and the email of the user who created the order.
- Once the printer receives your order, they will send you a confirmation email with a link for payment. Follow the prompts to complete the order.
Supporting video tutorial
Frequently Asked Questions
My artwork can't be sent to a professional printer. What do I do?
Your artwork is unable to be shared with a professional printing service if:
- Your Marketing/Brand Team has chosen not to configure the template for professional printing.
- The artwork has not been approved and/or exported.
- The artwork is in a digital format created for online use (such as HTML files, e-newsletters or social media tiles).
- The artwork is not compatible with the printer's offered services (for example, a printer may not have the ability to print an A1-sized artwork).
If your artwork can not be professionally printed, you may want to either:
- Check that you have not used a digital format template.
- Print the document on a local printer, such as one in your office or home.
- Contact your administrator to request for the template to be made available for professional printing.
My print order is taking too long to be delivered, how do I track my order?
Once the order leaves the Outfit platform, all print and order related queries will need to be forwarded to the Printer directly. You can view the printer’s details in the Printer Notes or by contacting the internal Marketing department.
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