This article applies to the following permission levels: 

Key terms

SSO (Single Sign On): Single Sign On allows users to authenticate and log in to multiple platforms using just a single log in. An organisation will typically allow this so the user only has to login once and access services without re-entering authentication factors. 

Overview

This article will explain how to log into the Outfit Platform using either SSO or your individual Outfit login.

What is the Outfit log-in process?

Our Outfit platform enables users to log in via direct login after the user has set up their account with us. This will be the standard log in for the majority of our clients. If an organisation has the authorised single sign on integration, they will have the option to log in via both direct login and single sign on (SSO). Below are the steps to take to log in via either method.

How to log in via Direct Login

1. Visit the web address of your account subdomain - [myaccount].outfit.io
2. Type in your account email address in the 'email' section
3. Type in the password you have created
4. Click 'Log in'

How to log in via Single Sign On (SSO)

1. Visit the web address of your account subdomain - [myaccount].outfit.io
2. Click the 'Via SSO' option 
3. Click on the green button showing 'Log in via Single Sign On' 
4. This will transfer you to your company login page where you can log in directly.

Frequently Asked Questions

What if I am having trouble logging in?

If you have any trouble logging in, please choose the 'Forgot your password?' link below the login button. You will receive a link shortly after you provide the email address linked to your account which will allow you to reset your password. If you do not receive a new password, the 'Didn't receive confirmation instructions?' link will resend one to you. 

If you have attempted to log in with the incorrect password too many times, your account will lock. You can request unlock instructions to regain access to your account by clicking on 'Account locked or didn't receive unlock instructions?'. 

If for any reason you are still facing issues after exhausting the above options, please feel free to contact Support directly by emailing support@outfit.io.